Role
Duties & Responsibilities
- Conduct monthly review meeting with clients on operation, compliance and OOS issues.
- Build rapport with clients and retail store personnel.
- To ensure the operation excellence of the field personnel and carried out effectively and efficiently.
- Submission and completion of all reports timely and accurately.
- Co-ordinate with both internal and external customers on all operation issues.
- Support team leader in training & coaching new merchandisers
- Conduct audit on merchandising quality.
- Managing POSM
- Liaise with Client & Distributor, problem solving on merchandiser or outlet issues
- Monthly updates on merchandisers performance/KPI achievement
- Monitor merchandisers day to day performance and discipline matters
- Monthly engagement with the Teams
- Manage ad-hoc request & manpower allocation