Role


Duties & Responsibilities
- Build and maintain strong client relationships, acting as the primary point of contact and ensuring a high level of client satisfaction.
- Understand clients’ business needs, challenges, and objectives, and develop tailored solutions and recommendations.
- Identify and pursue new business opportunities within existing accounts, as well as new leads and prospects.
- Develop client strategies, proposals, presentations, and other materials, and participate in client meetings as required.
- Work closely with creative, production, media, and other internal teams to coordinate and execute projects and campaigns successfully.
- Manage project timelines, budgets, deliverables, and quality standards, ensuring work is completed accurately, on time, and within budget.
- Prepare comprehensive job briefs and coordinate projects from initial brief through to final delivery.
- Manage account administration, including job estimates, billing, invoicing, financial reconciliation, and account performance reporting.
- Set up and manage contest projects, including Terms & Conditions, call scripts, communication copy, winner selection, and overall execution.
- Oversee contest operations, including data processing, compilation, validation, reporting, and call centre coordination.
- Implement and ensure adherence to SOPs and operational processes to maintain accuracy, efficiency, and compliance.
- Manage end-to-end project fulfilment, including prize sourcing and procurement, packing, delivery coordination and tracking, contest entry processing and validation, while ensuring timely delivery and SOP compliance.
- Monitor market trends, competitor activity, and industry developments to identify opportunities and provide added value to clients.
- Maintain strong communication and collaboration with clients and internal stakeholders to ensure smooth project execution and delivery.
- Stay up to date with industry trends, best practices, and emerging technologies to support innovation and effective client solutions.

Job Requirements
- Diploma, Degree, or professional qualification in Marketing, Business, Communications, or a related field.
- 1–2 years of relevant experience; fresh graduates are welcome to apply.
- Candidates with experience in Trade Marketing, B2B Marketing, POSM, Shopper Marketing, Channel Marketing, Sales Activation, BTL/Activation, or related areas are encouraged to apply.
- Experience working with retailers, distributors, sales teams, trade partners, or B2B clients will be an added advantage.
- Strong command of English (written and spoken) and Bahasa Malaysia (spoken).
- Proficient in Microsoft Office, particularly Excel and PowerPoint. Knowledge of Access is an advantage.
- Strong organizational, coordination, and implementation skills.
- Proactive and self-motivated, with strong problem-identification and problem-solving abilities.
- Demonstrates initiative and the ability to take ownership of tasks.
- Strong written and verbal communication skills.
- Resilient and able to work effectively in a fast-paced environment.
- A collaborative and team-oriented approach.
- Strong negotiation and interpersonal skills.
- Good commercial awareness and business acumen.
- Comfortable and willing to work with non-halal brands, including alcohol-related brands.
- Possess own transportation and be willing to travel when required.

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