Role


Duties & Responsibilities
• Defining and documenting business functions and processes.
• Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs.
• Interpreting business needs of clients and translating them into business analytics and reports with the help of strong analytical skills
• Documenting and communicating the results of your efforts.
• Assisting technically in training and coaching.
• Ensuring solutions meet business needs and requirements.
• Participating in user acceptance testing and undertaking the functionality testing of new system on analytics and reporting and data requirement.
• Updating, implementing and maintaining procedures.
• Liaising between vendors, business analyst department, operation teams and business unit’s user.
• Keeping up in deliverables and ensuring timely completion
• Review data analysis to improvement department structure and efficiency to meet business needs.
• By default an office-based position, may requires working remotely

Job Requirements
• Professional Qualification / Degree in Analytics / IT / Statistics
• Fresh graduate or with 1-3 years working experience as business analyst
• Good command in English (oral + written) and Bahasa Malaysia (oral)
• Other Requirements:
- Computer literacy: Excel (Power Query, DAX, Power BI), T-SQL (MS-SQL preferably), AI Agent, Presentation material preparation (Slides, Video, Tutorial, Documentations)
- Presentation Skills
- Critical Thinking

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