Role


Duties & Responsibilities
- Defining and documenting business functions and processes.
- Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs.
- Interpreting business needs of clients and translating them into the application and operational requirement with the help of strong analytical skills
- Documenting and communicating the results of your efforts.
- Assisting technically in training and coaching.
- Ensuring solutions meet business needs and requirements.
- Participating in user acceptance testing and undertaking the functionality testing of new system.
- Updating, implementing and maintaining procedures.
- Liaising between developer teams, operation teams and business unit’s user.
- Keeping up in deliverables and ensuring timely completion
- Review data analysis to improvement department structure and efficiency to meet business needs.

Job Requirements
- Professional Qualification / Bachelor’s degree in Business Analytics, IT, Statistics, Data Science, or related fields
- 1-3 years working experience as business analyst
- Good command in English and Bahasa Malaysia (verbally & written)
- Proficiency in Reporting & Analysis with an ability to create clear and actionable insights
- Strong Analytical Skills to examine and interpret data effectively
- Detail-oriented, proactive, and able to work efficiently in an on-site environment
- Effective Communication skills for collaborating with cross-functional teams and presenting findings
- Experience in Data Analytics tools and techniques
- Strong analytical and inquisitive mindset with interest in retail operations and reporting
- Proficient in Microsoft Office and reporting systems
- Able to prepare clear and accurate reports and presentations for management
- Strong critical thinking and problem-solving skills
- Advanced Excel skills (formulas, pivot tables, data analysis)
- Independent, self-motivated, and able to meet reporting deadlines
- Good communication and interpersonal skills to work with cross-functional teams
- Detail-oriented and result-driven
- Team player with a process improvement mindset

Back Apply