Role
Duties & Responsibilities
a) Personal Effectiveness
- Fosters good working relationships with creative, other members of departments and client organization
- Works closely with other Shopper360 department if appropriate.
- Responds promptly and precisely to questions and inquiries.
- Provides necessary facts on consumers, markets and competitors to relevant parties.
- Effectively and efficiently handles all correspondence
- Identifies issues that arise such as delays, costs over-runs and keep superiors updated.
- Writes clear and well instructed proposals, status reports etc with guidance.
- Coordinates a multitude of functions and produces results in an effective and timely manner
b) Creative Excellence
- Accurate and timely job briefs, reporting and financial reconciliation.
- Writes comprehensive briefs to all relevant departments.
- Follow through all the steps in implementation of all jobs on the assigned accounts.
c) Client Awareness
- Assist the Account Manager in the planning and implementation of projects, to prepare materials for presentations and meeting and then the efficient follow-up on work in progress.
- Develop business partner relationships with the key people in the designated client organisation.
- Monitor, update and record both clients and competitive brands and categories marketing and communication activities.
- Ensure that all work related to the implementation of projects meets and/or exceeds required standard as outlined in briefs/instruction set.
- Attend client meeting and participates when required.
- Effectively collect, analyze, disseminate and evaluate information on consumers, markets and competitors to relevant parties.
d) Result Management
- Assist in budget summaries and reconciliation.
- Monitor billing process and raising job estimates before job execution.
- Monitor billing process and initiates correct and timely invoicing.
- Understand the financial aspects of the agency’s business.
- Maintains accurate documentation of all costs on projects
e) Synchronization
- Be aware of the concepts and some of the practical aspects of integration.
- Understands the basics of total communication solutions and Shopper360 capabilities in this regard.
- Able to practice and promote company values and proprietary tools.