Job Duties and Responsibilities:

a) Personal Effectiveness

• Fosters good working relationships with creative, other members of departments and client organisation.
• Works closely with other Shopper360 department if appropriate.
• Responds promptly and precisely to questions and inquiries.
• Provides necessary facts on consumers, markets and competitors to relevant parties.
• Effectively and efficiently handles all correspondence.
• Identifies issues that arise such as delays, costs over-runs and keep superiors updated.
• Writes clear and well instructed proposals, status reports etc with guidance.
• Coordinates a multitude of functions and produces results in an effective and timely manner

b) Creative Excellence

• Accurate and timely job briefs, reporting and financial reconciliation.
• Writes comprehensive briefs to all relevant departments.
• Follow through all the steps in implementation of all jobs on the assigned accounts.

c) Client Awareness

• Assist the Account Manager in the planning and implementation of projects, to prepare materials for presentations and meeting and then the efficient follow-up on work in progress.
• Develop business partner relationships with the key people in the designated client organisation.
• Monitor, update and record both clients and competitive brands and categories marketing and communication activities.
• Ensure that all work related to the implementation of projects meets and/or exceeds required standard as outlined in briefs/instruction set.
• Attend client meeting and participates when required.
• Effectively collect, analyse, disseminate and evaluate information on consumers, markets and competitors to relevant parties.

d) Result Management

• Assist in budget summaries and reconciliation.
• Monitor billing process and raising job estimates before job execution.
• Monitor billing process and initiates correct and timely invoicing.
• Understand the financial aspects of the agency’s business.
• Maintains accurate documentation of all costs on projects

e) Synchronization

• Be aware of the concepts and some of the practical aspects of integration.
• Understands the basics of total communication solutions and Shopper360 capabilities in this regard.
• Able to practice and promote company values and proprietary tools.

The above functions are by no means exhaustive. The responsibilities of the Position will be reviewed / amended from time to time to reflect the business needs of the Company.