Closing Date : 31/03/2020

Account Executive (Client Servising)


MYR 2,000.00  to  MYR 2,500.00

Summary of Principal Job Responsibility:

Responsible for initiating, organizing, coordinating and implementation of all aspects in the execution of advertising proposals and projects. He/She is the contact for the creative department and client with regard to work management/execution.

Job Duties and Responsibilities:

a) Personal Effectiveness

  • Fosters good working relationships with creative, other members of departments and client organisation.
  • Works closely with other Shopper360 department if appropriate.
  • Responds promptly and precisely to questions and inquiries.
  • Provides necessary facts on consumers, markets and competitors to relevant parties.
  • Effectively and efficiently handles all correspondence.
  • Identifies issues that arise such as delays, costs over-runs and keep superiors updated.
  • Writes clear and well instructed proposals, status reports etc with guidance.
  • Coordinates a multitude of functions and produces results in an effective and timely manner

b) Creative Excellence

  • Accurate and timely job briefs, reporting and financial reconciliation.
  • Writes comprehensive briefs to all relevant departments.
  • Follow through all the steps in implementation of all jobs on the assigned accounts.

c) Client Awareness

  • Assist the Account Manager in the planning and implementation of projects, to prepare materials for presentations and meeting and then the efficient follow-up on work in progress.
  • Develop business partner relationships with the key people in the designated client organisation.
  • Monitor, update and record both clients and competitive brands and categories marketing and communication activities.
  • Ensure that all work related to the implementation of projects meets and/or exceeds required standard as outlined in briefs/instruction set.
  • Attend client meeting and participates when required.
  • Effectively collect, analyse, disseminate and evaluate information on consumers, markets and competitors to relevant parties.

d) Result Management

  • Assist in budget summaries and reconciliation.
  • Monitor billing process and raising job estimates before job execution.
  • Monitor billing process and initiates correct and timely invoicing.
  • Understand the financial aspects of the agency’s business.
  • Maintains accurate documentation of all costs on projects

e) Synchronization

  • Be aware of the concepts and some of the practical aspects of integration.
  • Understands the basics of total communication solutions and Shopper360 capabilities in this regard.
  • Able to practice and promote company values and proprietary tools.

The above functions are by no means exhaustive. The responsibilities of the Position will be reviewed / amended from time to time to reflect the business needs of the Company.

Job Requirements:

Education:Professional qualification/Diploma/Degree in marketing

Working Experience: No work experience required. Fresh graduates are encourage to apply.

Language Proficiency: Good command orally and written forEnglish & Malay. Can speak in Chinese dialect

Preferred Age Group:Below 30 years old

Other Requirement:Possess own transport

Personal Attributes & Characteristics:

  • Organizational / Implementation / Coordination skills
  • Problem Identifying skill (self-starter)
  • Initiating skills
  • Written / Verbal Communication skills
  • Resilience
  • Business Sense
  • Team Orientation
  • Negotiation Skill
  • Business Sense
  • Creative Strategic Thinking
  • Passion for Integration

  Spoken Language:  Malay, English, Mandarin

  Written Language:  Malay, English