Duties & Responsibilities

• Ensure operations efficiency and effectiveness

• Monthly engagement with the Team

• Co-ordinate with both internal and external customers

• Manage ad-hoc request & manpower allocation

• Approval of itinerary & recruitment for the team

• Monthly updates on merchandisers performance/KPI achievement

• Monitor merchandisers day to day performance and discipline matters

• Ensure documentation submission & compliance (salary, claims, insurance payout)

• Perform audit & route ride with merchandisers

• Allocate all POSM materials

• Backup support of field work

• Travel to region for field work and audit once a month

Job Requirements

• SPM/Diploma/Degree in any discipline

• Minimum 3 years in FMCG operations

• 3-5-year work experience in either the same industry or in a similarly fast-paced multi-product industry

• Have extensive experience handling multiple projects simultaneously

• Proficient in written and spoken English and Bahasa Malaysia (Mandarin will be an added value)

• Good communication & presentation skills, analysis on data

• Likes developing and tinkering with products and processes; sees need for continuous improvement

• Have strong sense of urgency with ability to anticipate potential problems

• Able to multi-task and work independently in a high pressure, fast-changing environment at irregular hours (including weekends)

• Proficient in use of MS Office applications.

• Posses own transport and willing to travel frequently

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